Useful Contact Information
SAFEGUARDING: PLEASE USE THE CONTACT DETAILS BELOW IF YOU ARE WORRIED ABOUT A CHILD’S SAFETY!
The Children’s Hub: This service offers a single point of access for safeguarding concerns and advice and guidance for families.
Telephone: (01429) 284284.
E-mail: childrenshub@hartlepool.gov.uk
Out of Hours: (0870) 240 2994.
Websites: http://hartlepool.fsd.org.uk and https://www.hsscp.co.uk/professionals/page/51
Link to Referral Tool: https://www.teescpp.org.uk/early-help
Designated Education Officer: Jemma Nicolle (01429) 523680, jemma.nicolle@hartlepool.gov.uk
- Childhood Immunisation Team
Harrogate and District Foundation Trust Suite 6, The Beehive, Lingfield Point, Darlington, DL1 1YN
Telephone: 0300 003 2554
E-mail: hdft.immunisationteam@nhs.net
- Hartlepool Learning & Skills Service
Telephone: (01429) 868616
E-mail: hannah.sutherst@hartlepool.gov.uk
Harbour: Samantha Neil, Team Manager CYP Team and Year 6 'Respectful Relationships' Lead,
Harbour Support Services, samanthaneil@myharbour.org.uk, 07970186747, 03000 20 25 25 and www.myharbour.org.uk
Hartlepool Admissions: School Admissions: Hartlepool Centre for Excellence in Teaching & Learning (CETL), Brierton Lane, Hartlepool, TS25 4AF. Primary Admissions: (01429) 523765, Secondary Admissions: (01429) 523768, In Year School Transfers: (01429) 284368. E-mail: admissionsteam@hartlepool.gov.uk
Hartlepool Benefits Team (for all your Free School Meal enquiries): (01429) 284188 (benefits@hartlepool.gov.uk).
Hartlepool Bereavement Service: (01429) 244689. Children’s Bereavement Service: (01429) 855555.
Hartlepool Bikeability: Peter Isgate, Technical Support Officer, Road Safety, (01429) 402770, peter.isgate@hartlepool.gov.uk
Hartlepool Child and Adolescent Mental Health Service (CAMHS): (01429) 285049 (ask for Keri Brearey).
Hartlepool Children’s Centre Manager: Gillian Slimings, Tel: (01429) 292444, Mobile: 077 6017 0906, E-mail: gillian.slimings@hartlepool.gov.uk
Hartlepool Community Safety Team: Hartlepool Police Station, Avenue Road, Hartlepool, TS24 8AJ. Telephone: 01429 523100, E-mail: community.safety@hartlepool.gov.uk
Hartlepool Information for Local Help and Support: https://www.hartlepoolnow.co.uk
Hartlepool Mind (for better mental health): (01429) 269303.
Hartlepool Pools Youth, Y1 to Y6 Girls Football (FREE): Saturdays (10.00am to 11.15am), 078 7908 9465.
Health Prevention/Protection Advice: 0300 303 8596.
Noise Nuisance: (01429) 523325, Bulky Waste Collection: (01429) 523332, Dog Fouling/Graffiti Concerns: (01429) 523333.
OneITSS: 01642 635570, E-mail: helpdesk@oneitss.org.uk and Helpdesk: https://helpdesk.oneitss.org.uk.
Online Courses: https://www.hartlepool.gov.uk/downloads/file/6123/online_course_guide_2020-21 and https://learningandskillsportal.hartlepool.gov.uk/page/findcourse. Emma Wilson, Tutor Co-ordinator for Community Development, emma.wilson@hartlepool.gov.uk.
Operation Encompass (Domestic Abuse): Niamh Birdsall (01642) 366774.
Parents as Partners: (01429) 891444, admin@changingfuturesne.co.uk
Passenger Transport Services Team Leader: Jayne Brown, (01429) 523526, Jayne.brown@hartlepool.gov.uk
Patch Family Support: (01429) 862727
Relationships Matter to Schools: Indre Kennedy, (075) 3818 4465, indre.kennedy@changingfuturesne.co.uk
Road Safety
Margaret Tonkin
Partnership Liaison Officer/Pedestrian Training Contact
Middlesbrough Environment City
Sandy Flatts Lane, Acklam, Middlesbrough, TS5 7YN
Telephone: 01642 579820
E-mail: Margaret.Tonkin@menvcity.org.uk
School Crossing Support: Tony Davison, (01429) 523259, tony.davison@hartlepool.gov.uk
Schools Fire Safety Education Co-ordinator: Janet Cooper (01429) 851258, jcooper@clevelandfire.gov.uk and Susan Flay (01429) 851259, sflay@clevelandfire.gov.uk
- School Nurse: Joanne Andrews, Child Injury Prevention Coordinator, Hartlepool Borough Council, (01429) 284372, 07811 735780, Joanne.Andrews@hartlepool.gov.uk
- Madia Ali and Rebecca Smith, Hartlepool Borough Council, 01429 284282
- Skipping School Coach
Gail Robinson
07786900788
gail@skippingschool.co.uk
TVMS – Tees Valley Music Service (https://www.stockton.gov.uk/children-and-young-people/tees-valley-music-service-tvms/). Jeff Sawden (TVJSawdon@tvms.org.uk) and Anthony Ingledew (TVAIngledew@tvms.org.uk).
Terrorism: If you suspect something, no matter how small, report it. The confidential Anti-Terrorist hotline number is: 0800 789 321. You can also report hate crime through ‘True Vision’ via their website: www.report-it.org.uk
The Parenting Centre: Ward Jackson C of E Primary School, Clark Street, Hartlepool, TS24 7LE. Telephone: (01429) 293888. Jill Coser: 077 7540 5892.
The Police: 101 (24 hours). If you prefer not to contact the police directly, you can ask a councillor or community representative to raise a matter on your behalf. Non-Emergency Number: (01642) 326326. Crimestoppers anonymously on 0800 555 111 and 999 in case of an emergency.
The Police Anti-Social Behaviour Contact: Crime Prevention Co-ordinator, Kelly Close, Colleges & Universities Crime Reduction, Middlesbrough Police HQ, Mobile 075 2541 0652, Telephone: (01642) 303172 Ext: 3172. Kristy Stephens (C8716), Early Intervention Co-ordinator, (01642) 302136, (077) 1223 5720, kristy.stephens@cleveland.pnn.police.uk
The Police, Single Point of Contact: PCSO 7751 Handley (via the main switchboard on 101, will visit school every 3 months) and EarlyInterventionCoordinators@cleveland.pnn.police.uk. Katherine Dixon, PC 1923, Katherine.dixon@cleveland.pnn.police.uk
The Police, Cyber Protect & Prepare Officer: Kelly Close, (01642) 306852, 075 2541 0652 and E-mail: Kelly.Close2@cleveland.pnn.police.uk
Whistleblowing Advice Line: 0800 028 0285 (help@nspcc.org.uk).